Effective Date: June 29, 2026
KINGS ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the KINGS mobile applications, including the Customer App, Delivery Partner App, and Restaurant Partner App.
We may collect:
Full Name
Email Address
Mobile Number
Delivery Address
Profile Photo (optional)
Payment Information (processed securely through payment providers)
Our applications collect and use location information.
Customer App
To show nearby restaurants.
To calculate delivery charges.
To provide accurate delivery tracking.
To improve delivery experience.
Delivery Partner App
To assign nearby delivery orders.
To provide navigation to restaurants and customers.
To update live delivery status.
To verify successful order deliveries.
Restaurant App
To identify restaurant location.
To manage delivery zones.
To improve order management.
Location access may be collected while the app is in use. If enabled by the user, certain delivery-related features may continue using location in the background to support active deliveries.
We may collect:
Device Model
Operating System
App Version
IP Address
Device Identifiers
Crash Reports
Performance Logs
We use collected information to:
Create and manage user accounts.
Process food orders.
Assign delivery partners.
Track orders in real time.
Improve app performance.
Provide customer support.
Prevent fraud and abuse.
Comply with legal obligations.
We may share necessary information with:
Restaurants
Delivery Partners
Payment Gateway Providers
Cloud Service Providers
Analytics Services
Government authorities when required by law
We do not sell your personal information.
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
We retain your information only as long as necessary to:
Provide our services.
Meet legal requirements.
Resolve disputes.
Enforce our agreements.
Depending on applicable laws, you may:
Access your personal information.
Update incorrect information.
Delete your account.
Request deletion of your data.
Withdraw permissions such as Location access through your device settings.
Our applications may request the following permissions:
Location (Approximate & Precise)
Camera
Storage/Photos (if required)
Notifications
Internet Access
These permissions are used only to provide app functionality.
KINGS is not intended for children under the age of 13. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the revised effective date.
If you have any questions regarding this Privacy Policy, please contact:
KINGS Support
Email: support@kings.com
